Delivery, Cancellation and Return Conditions

CONSUMER RIGHTS - WITHDRAWAL - CANCELLATION RETURN CONDITIONS
GENERAL:
1. If you place an order electronically via the website you are using, you will be deemed to have accepted the preliminary information form and distance sales contract provided to you.
2. Buyers are subject to the provisions of the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts (RG: 27.11.2014 / 29188) in relation to the sale and delivery of the product they purchase.
3. Shipping charges with shipping costs will be paid by buyers.
4. Each product purchased is delivered to the person and / or organization at the address indicated by the buyer, provided that it does not exceed the 30-day legal period. If the product is not delivered within this period, Buyers can terminate the contract.
5. The purchased product must be delivered in full and in accordance with the qualifications specified in the order, with documents such as warranty certificate, user manual, if any.
6. In the event that it is impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of this situation. The total price must be returned to the Buyer within 14 days.
IF THE PURCHASED PRODUCT IS NOT PAID:
7. If the seller does not pay the price of the product or cancels it in the bank records, the seller has no obligation to deliver the product.
SHOPPING WITH UNAUTHORIZED USE OF CREDIT CARD:
After the product is delivered, if the credit card to which the buyer is paid is found to be unfairly used by unauthorized persons and the price of the product sold is not paid to the Seller by the relevant bank or financial institution. The product must be returned to the SELLER within 3 days at the shipping cost of the SELLER.
IF IT CANNOT BE DELIVERED IN THE PRODUCT PERIOD WITH UNREASONABLE REASONS:
9. If force majeure that cannot be foreseen occurs and the product cannot be delivered in time, the situation is notified to the Buyer. The buyer can request to cancel the order, replace the product with a similar one or postpone delivery until the obstacle disappears. If the buyer cancels the order; If he has made the payment in cash, this fee shall be paid in cash within 14 days from the cancellation. If the buyer made the payment with a credit card and canceled, the product price will be returned to the bank again within 14 days from this cancellation, but the bank is likely to transfer it to the recipient's account within 2-3 weeks.
BUYER'S OBLIGATION TO CHECK THE PRODUCT:
10. / will inspect the service before receiving; dents, broken, torn packaging etc. will not receive damaged and defective goods / services from the cargo company. The delivered goods / services will be deemed to be undamaged and intact. BUYER must be carefully protected after delivery. If the right of withdrawal will be used, the goods / services should not be used. Invoice must be returned with the product.
RIGHT TO WITHDRAWAL:
11. BUYER ; Within 14 (fourteen) days from the date of delivery of the purchased product to himself or to the person / organization at the address indicated, the SELLER can exercise his right to withdraw from the contract by refusing the goods without undertaking any legal and criminal liability and without giving any reason.
12. CONTACT DETAILS OF THE SELLER WITHDRAWAL NOTIFICATION:
COMPANY Phanes Illuminated Charts
NAME / TITLE: MTS ART DESIGN Mustafa Tuncay Sarısev
ADDRESS: Yenidogan Mh. Safak Sk. No: 47 / 2A
34040 Bayrampaşa / İSTANBUL
EPOSTA: info@phanestables.com
TEL: 0544 687 27 8
RIGHT OF WITHDRAWAL:
13. If the buyer purchases a service, this 14-day period starts from the date of signing the contract. . Before the right of withdrawal expires, the right of withdrawal cannot be used in the service contracts whose service has started with the approval of the consumer.
14. The costs arising from the use of the right of withdrawal belong to the SELLER.
15. Within 14 (fourteen) days for the exercise of the right of withdrawal, a written notification by registered mail, fax or e-mail to the SELLER and the provisions of the" Products that cannot be used with right of withdrawal "issued in this contract

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